Dementia Care Home

Ashlands Residential Care Home

152 Southwell Road East, Mansfield, Nottinghamshire, NG21 0EH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-05-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often mention how clean and welcoming the atmosphere feels here. From the moment people walk in, they notice residents looking happy and well cared for — the kind of contentment that comes from feeling properly looked after.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-05-17

  • Is this home safe?

    Not yet rated
    The most recently published official inspection, from May 2023, did not assign individual domain ratings. The home was carrying a Requires Improvement overall rating at that point, following a previous Inadequate rating. A subsequent inspection in October 2025 rated the Safe domain as Good, but the detailed findings from that inspection are not available in the information provided here. It is not possible to confirm what specific safety practices, staffing ratios, or medicines management arrangements were observed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The October 2025 inspection rated Effective as Good, but the supporting detail is not available in the information provided here. The May 2023 inspection did not produce individual domain ratings. The home is registered to provide dementia care for adults over 65, which requires appropriate training, care planning, and healthcare coordination, but what is actually in place cannot be confirmed from the published material available.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The October 2025 inspection rated Caring as Good. No supporting observations, quotes, or specific examples are available in the information provided here. The May 2023 inspection did not produce individual domain ratings. It is not possible to confirm from published findings whether staff were observed using preferred names, responding to distress without rushing, or supporting residents' independence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The October 2025 inspection rated Responsive as Good. No detail about activities, individual engagement, or how the home responds to changing needs is available in the information provided here. The home is registered for dementia care, which means it should be offering meaningful, tailored activities and supporting independence, but this cannot be confirmed from published findings alone.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The October 2025 inspection rated Well-led as Good. The home has a named registered manager, Miss Helen Griffiths, and is run by Mrs Manny Wragg and Miss Helen Griffiths. The home has been inspected seven times in total and has moved from Inadequate to Requires Improvement to Good, which suggests a sustained recovery effort. The detail of what the October 2025 inspection found about governance, culture, and staff empowerment is not available in the information provided here.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Ashlands provides care for people over 65, including those living with dementia. While the home welcomes residents with dementia, families particularly value the approachable nature of the staff and how responsive management is to any specific needs that arise. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Ashlands Care Home has moved from Inadequate to Requires Improvement at its most recent published inspection, which is a meaningful step forward. However, the individual domain ratings from that inspection are not yet published in full, so this score reflects limited available evidence rather than a complete picture.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often mention how clean and welcoming the atmosphere feels here. From the moment people walk in, they notice residents looking happy and well cared for — the kind of contentment that comes from feeling properly looked after.

Lens 02

What inspectors have recorded

What stands out here is how the management team responds when families raise concerns — they act promptly and take things seriously. The new leadership has brought fresh energy, and staff across the team show that caring, friendly approach that makes such a difference.

Lens 03

How it sits against good practice

Sometimes it's the human touches that matter most — and at Ashlands, that warmth comes through.

DCC Recommendation

Worth a visit

Ashlands Care Home, at 152 Southwell Road East in Mansfield, was rated Requires Improvement at its most recently published official inspection in May 2023. That rating followed a previous Inadequate rating, so the home has been moving in a positive direction. Importantly, a more recent assessment took place in October 2025 and was published in December 2025, in which the home was rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. That is a significant improvement, and the registered manager, Miss Helen Griffiths, appears to have been part of that recovery. The difficulty for families right now is that the full detail of the October 2025 inspection report is not included in the information provided here, so it is not possible to confirm what the inspectors specifically observed about staff behaviour, care planning, activities, food, or night staffing. The Requires Improvement rating shown in the registration data reflects the older inspection. Before making a decision, ask the manager to share the full December 2025 report, and visit in person to observe staff interactions, the pace of care, and whether the environment feels genuinely suited to someone living with dementia.

The three questions to ask when you visit

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In Their Own Words

How Ashlands Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashlands Residential Care Home says about itself

Where caring staff make all the difference in Mansfield

Dedicated residential home Support in Mansfield

When families describe the staff at Ashlands Care Home in Mansfield as warm and approachable, you can hear the relief in their words. This home has been building momentum under new management, with a focus on creating an environment where residents feel genuinely content and families feel heard.

Care & specialisms

Who they care for

    Ashlands provides care for people over 65, including those living with dementia.

    How they describe their dementia care

    While the home welcomes residents with dementia, families particularly value the approachable nature of the staff and how responsive management is to any specific needs that arise.

    “Sometimes it's the human touches that matter most — and at Ashlands, that warmth comes through.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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